Medical & Billing Records
If you have questions regarding your ambulance bill, please contact our third-party billing company, Emergicon, at 972-602-2060 or 1-877-602-2060 or on their website.
Medical and Billing Records Requests
Attorney requests must be submitted through www.chartswap.com with the Krum Fire Department as the Provider.
Non-attorney requests :
Non-attorney requests may be submitted in any of the following ways:
To request medical records, please download, complete, and submit our Patient Records Request Form.
Fax the request (secure and direct) to 800-608-9457
Mail the request to PO Box 180446, Dallas, TX 75218
To email a request, we need to create a secure, encrypted email channel to receive your form. Please email email@example.com with general information that you need to request records, and you will receive a secure email from us to use for the request process. Please do not send the completed request form using this email.
Call 972-602-2060 ext. 1611 if you need help. Se habla Español.