Medical & Billing Records
If you have questions regarding your ambulance bill, please contact our third-party billing company, Emergicon, at 877-602-2060 or on their website.
Medical and Billing Records Requests
Attorney requests must be submitted through www.chartswap.com with the Krum Fire Department as the Provider.
Non-attorney requests :
Non-attorney requests may be submitted in any of the following ways:
Call 972-602-2060 ext. 475
Fax the request (secure and direct) to 800-324-6281
Email Emergicon with general information and you will receive a secure email to use for the PHI details
Mail the request to PO Box 180446, Dallas, TX 75218